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United Family Services
601 East Fifth Street, Suite 400
Charlotte NC 28202
Phone: 704.332.9034
Fax: 704.373.1604 info@ufsclt.org
Economic Independence  

Housing Services

Consumer Credit Counseling & Housing Services is a Housing and Urban Development (HUD) approved housing counseling program. We offer assistance to renters, homeowners and future homeowners.

If you are concerned with debt, issues regarding mortgages, rental payments and the process of homeownership, we can help you face these challenges.

What do we offer?


Pre- and Post-Rental Counseling


Core Curriculum


Mortgage Default and Rental Delinquency


Pre- and Post-Mortgage Counseling


Reverse Mortgages

Pre- and Post-Rental Counseling 
This program educates you on the responsibilities of a tenant as well as the landlord. Workshop training includeslandlord/tenant mediation and learning about the eviction process.

Core Curriculum
It enables you to develop life skills, by offering tips on your motivational, emotional and social well being as well as common work ethic skills. The program also focuses on teaching you the basics in consumer education, home maintenance and money management.

Mortgage Default and Rental Delinquency
The focus of this program is to identify possible options for clients who are facing mortgage default or rental delinquency in an effort to prevent foreclosures or evictions.

Pre- and Post-Purchase Counseling
We offer seminars and individual sessions designed to inform and educate prospective homebuyers. CCC takes you through the entire process by providing information and assistance in developing a budget, selecting the right home, finding the most affordable and favorable home loan and closing the transaction.

Reverse Mortgages
This program is for individuals at least 62 years old who may need to let the equity in their home work for them.

For more information and to schedule an appointment, call the location nearest you.

Cabarrus County, North Carolina
952 Copperfield Blvd.
Concord, NC 28025
704.786.7918
704.786.7709 (fax)
Monday-Thursday 8:30 am-8 pm
Friday 8:30 am -1 pm

Mecklenburg County, North Carolina

601 E. Fifth Street, Suite 400
Charlotte, NC 28202
704.332.9034
704.362.3137 (fax)
Monday-Wednesday 8 am-7:30 pm
Thursday 8 am-5 pm
Friday 8 am-1 pm

9624 Bailey Road, Suite 290
Cornelius, NC 28031

704.655.8745 704.655.0234 (fax)
Monday 11 am-8 pm
Tuesday 11 am-8 pm
Wednesday
11 am-8 pm
Thursday 9 am-5pm
Friday Closed


S. Iredell County, North Carolina
153 N. Main Street
PO Box 667
Mooresville, NC 28115
704.663.1520
704.663.1954 (fax)
Weekdays 9 am-5pm

Union County, North Carolina
105-A E. Jefferson Street
Monroe, NC 28112
704.226.1352
704.282.9362 (fax)
Monday & Tuesday 8:30 am-7 pm
Wednesday & Thursday 8:30 am-5 pm
Friday 8:30 am-1:30 pm